← Back to the directory

✓ Vetted 9.5/10 TrustScore

✓ Aidbase

AI Customer Support Software

AI-powered chatbot, ticketing, and email support built for SaaS startups.

Why we recommend them

Aidbase combines an AI chatbot, knowledge base, AI-assisted ticketing, and email inbox into one support platform for SaaS companies. It trains on your existing content (website, PDFs, videos, past tickets) to answer users and assist support agents, with integrations like Slack, WhatsApp, Notion, and Zapier. Built on OpenAI, with EU-based, GDPR-compliant data storage.

7-day free trial, cancel anytime

No-code setup with SDKs, APIs, npm/React library for developers

AI learns from your knowledge base and past tickets to identify and fix knowledge gaps

What we actually verified

9.5/10 TrustScore

Money-back guarantee verified“…ons as agents type Example: As the agent types “refund” or “return window,” the system: Shows the refund policy snippet Suggests ”

Free trial available“…ur own OpenAI Key. 2 chatbots 2 ticket forms 5 team members Start free trial Try free for 7 days. Pro $39 /month Perfect for smal”

Reachable customer service“…cebook by visiting this page: https://www.facebook.com/help/516147308587266 To opt-out from Facebook's interest-based ads, follow”

No fine-print return conditions

No unrealistic claims detected

Vetted 2026-07-13 · How we vet →

Visit Aidbase →

Common questions about Aidbase

Is Aidbase legit and safe to buy from?

Yes — Aidbase passed the WhatiseBrokering.com vetting checklist (try before you buy, no fine-print returns, a real way to reach them, realistic claims only) before being listed. We remove companies that stop meeting the standard.

Can I try Aidbase before committing, or get my money back?

Every company in our directory must offer a free trial or, at minimum, a 7-day money-back guarantee from the day your product arrives — with no fine-print return conditions like "unopened" or "original packaging". Aidbase met this requirement at the time of vetting.

How do I reach Aidbase if something goes wrong?

Aidbase publishes a real customer-service contact (phone or email) — that's a listing requirement. If you can't get a response, tell us at [email protected] and we'll review their listing.

Why is Aidbase listed on WhatiseBrokering.com?

We discovered and vetted Aidbase ourselves. They don't pay us anything — they're listed purely because they meet the standard.