✓ Betterfeedback
Post-Purchase Survey Software for Shopify
AI-powered post-purchase surveys for Shopify that ask follow-up questions to reveal why customers buy.
Why we recommend them
BetterFeedback is a Shopify app that adds an AI-driven survey to the order confirmation page, asking customers a quick question and then following up conversationally to dig into attribution, hesitations, and satisfaction. It's built for Shopify merchants who want deeper insight than static multiple-choice surveys provide, without touching checkout flow or site speed.
✓Free plan available: 100 responses/month, free forever, no credit card required
✓AI generates follow-up questions automatically based on customer responses, no coding needed
✓Integrates with 5,000+ apps via Zapier; setup takes under 5 minutes
What we actually verified
9.5/10 TrustScore✓Money-back guarantee verified“…g for Shopify Free plan available. No credit card required. 10-day money back guarantee. Monthly Yearly Save 26% All plans includ”
✓Free trial available“…ate. The sale is done before the survey appears. Is there a free plan? Yes. 100 responses per month, free forever. No credit card”
✓Reachable customer service“…pany About Blog Contact Us legal Privacy Terms Security DPA mailto:[email protected] BetterFeedback | Pricing | BetterFee…”
✓No fine-print return conditions
✓No unrealistic claims detected
Vetted 2026-07-21 · How we vet →
Common questions about Betterfeedback
Is Betterfeedback legit and safe to buy from?
Yes — Betterfeedback passed the WhatiseBrokering.com vetting checklist (try before you buy, no fine-print returns, a real way to reach them, realistic claims only) before being listed. We remove companies that stop meeting the standard.
Can I try Betterfeedback before committing, or get my money back?
Every company in our directory must offer a free trial or, at minimum, a 7-day money-back guarantee from the day your product arrives — with no fine-print return conditions like "unopened" or "original packaging". Betterfeedback met this requirement at the time of vetting.
How do I reach Betterfeedback if something goes wrong?
Betterfeedback publishes a real customer-service contact (phone or email) — that's a listing requirement. If you can't get a response, tell us at [email protected] and we'll review their listing.
Why is Betterfeedback listed on WhatiseBrokering.com?
We discovered and vetted Betterfeedback ourselves. They don't pay us anything — they're listed purely because they meet the standard.
Had a bad experience with Betterfeedback?
This directory only works if every listing keeps earning its place. If Betterfeedback didn't live up to the standard — refused a return, unreachable support, misleading claims, anything — tell us. We'll re-review them against our vetting criteria, and if they're not abiding by our rules, we remove the listing. No exceptions, no pay-to-stay.