← Back to the directory

✓ Vetted 8.5/10 TrustScore

✓ Chatbase

AI Customer Service Platforms

A platform for building and deploying AI agents that handle customer support conversations.

Why we recommend them

Chatbase lets businesses train AI support agents on their own data, connect them to tools like CRMs and helpdesks, and deploy them across channels such as web chat, WhatsApp, and Slack. It's built for support teams that want to automate common queries while escalating complex issues to human agents. Used by over 10,000 businesses, it includes analytics, integrations, and enterprise security features.

Free option to build an agent, plus demo booking for enterprise plans

Integrates with Zendesk, Salesforce, Slack, Stripe, WhatsApp, Zapier, and more

Includes smart escalation to human agents and analytics/reporting dashboards

What we actually verified

8.5/10 TrustScore

Money-back guarantee verified

Free trial available“…er AI agents get deleted after 14 days of inactivity on the free plan. Hobby $ 32 per month , $ 384 billed annually Start 7-day t”

Reachable customer service“…e Inc. 2261 Market Street STE 85690, San Francisco CA 94114 [email protected] How we collect and use (process) your personal in”

No fine-print return conditions

No unrealistic claims detected

Vetted 2026-07-14 · How we vet →

Visit Chatbase →

Common questions about Chatbase

Is Chatbase legit and safe to buy from?

Yes — Chatbase passed the WhatiseBrokering.com vetting checklist (try before you buy, no fine-print returns, a real way to reach them, realistic claims only) before being listed. We remove companies that stop meeting the standard.

Can I try Chatbase before committing, or get my money back?

Every company in our directory must offer a free trial or, at minimum, a 7-day money-back guarantee from the day your product arrives — with no fine-print return conditions like "unopened" or "original packaging". Chatbase met this requirement at the time of vetting.

How do I reach Chatbase if something goes wrong?

Chatbase publishes a real customer-service contact (phone or email) — that's a listing requirement. If you can't get a response, tell us at [email protected] and we'll review their listing.

Why is Chatbase listed on WhatiseBrokering.com?

We discovered and vetted Chatbase ourselves. They don't pay us anything — they're listed purely because they meet the standard.