✓ Chatbase
A platform for building and deploying AI agents that handle customer support conversations.
Why we recommend them
Chatbase lets businesses train AI support agents on their own data, connect them to tools like CRMs and helpdesks, and deploy them across channels such as web chat, WhatsApp, and Slack. It's built for support teams that want to automate common queries while escalating complex issues to human agents. Used by over 10,000 businesses, it includes analytics, integrations, and enterprise security features.
✓Free option to build an agent, plus demo booking for enterprise plans
✓Integrates with Zendesk, Salesforce, Slack, Stripe, WhatsApp, Zapier, and more
✓Includes smart escalation to human agents and analytics/reporting dashboards
What we actually verified
8.5/10 TrustScore—Money-back guarantee verified
✓Free trial available“…er AI agents get deleted after 14 days of inactivity on the free plan. Hobby $ 32 per month , $ 384 billed annually Start 7-day t”
✓Reachable customer service“…e Inc. 2261 Market Street STE 85690, San Francisco CA 94114 [email protected] How we collect and use (process) your personal in”
✓No fine-print return conditions
✓No unrealistic claims detected
Vetted 2026-07-14 · How we vet →
Straight referral — we earn nothing from this link.
What real customers say
3.9/5 from 51 reviews on Trustpilot
“Very satisfied with Chatbase, which we've been using for the past two years. Extremely useful both internally and for our clients. Company replied.”
Independent review excerpts via Trustpilot — refreshed automatically · last checked 2026-08-24. Ratings are shown as-is, good or bad.
Common questions about Chatbase
Is Chatbase legit and safe to buy from?
Yes — Chatbase passed the WhatiseBrokering.com vetting checklist (try before you buy, no fine-print returns, a real way to reach them, realistic claims only) before being listed. We remove companies that stop meeting the standard.
Can I try Chatbase before committing?
Yes — our vetting verified that Chatbase offers a free trial, so you can try before you pay. No fine-print traps were detected at the time of vetting.
How do I reach Chatbase if something goes wrong?
Chatbase publishes a real customer-service contact (phone or email) — that's a listing requirement. If you can't get a response, tell us at [email protected] and we'll review their listing.
Why is Chatbase listed on WhatiseBrokering.com?
We discovered and vetted Chatbase ourselves. They don't pay us anything — they're listed purely because they meet the standard.
Had a bad experience with Chatbase?
This directory only works if every listing keeps earning its place. If Chatbase didn't live up to the standard — refused a return, unreachable support, misleading claims, anything — tell us. We'll re-review them against our vetting criteria, and if they're not abiding by our rules, we remove the listing. No exceptions, no pay-to-stay.