✓ DragApp
A shared team inbox with built-in AI agents that classify, draft, and resolve customer emails.
Why we recommend them
DragApp turns Gmail into a shared inbox for support and sales teams, with Kanban/list boards, assignments, and internal notes. It adds AI features like drafting, classification, sentiment, and summaries, plus an early-access AI agent that can retrieve knowledge and take actions (e.g., Stripe refunds) to resolve tickets end-to-end. Built for teams already living in Gmail who want shared visibility and AI-assisted or AI-automated email handling.
✓Per-seat pricing from $12/mo, with a free plan/trial and no credit card required
✓AI agent (early access) can classify, draft, and resolve tickets using your knowledge base and connected tools like Stripe, Zendesk, and Slack
✓SOC 2 and CASA certified, used by 200,000+ users
What we actually verified
9.5/10 TrustScore✓Money-back guarantee verified“…illing emails on the Support board. Draft replies using our refund policy and assign anything urgent to Sarah. person Show me unr”
✓Free trial available“…nts | Drag Product AI Resources Pricing Book a demo Sign in Start free Introducing Drag Agents The inbox for teams and agents. Pu”
✓Reachable customer service“…his month. Can I get the extra charge refunded? My email is [email protected] K Read refund-policy.md . Refunds within ”
✓No fine-print return conditions
✓No unrealistic claims detected
Vetted 2026-07-14 · How we vet →
Straight referral — we earn nothing from this link.
Common questions about DragApp
Is DragApp legit and safe to buy from?
Yes — DragApp passed the WhatiseBrokering.com vetting checklist (try before you buy, no fine-print returns, a real way to reach them, realistic claims only) before being listed. We remove companies that stop meeting the standard.
Can I try DragApp before committing, or get my money back?
Yes on both counts — our vetting verified that DragApp offers a free trial AND a money-back guarantee, with no fine-print return conditions like "unopened" or "original packaging" detected at the time of vetting.
How do I reach DragApp if something goes wrong?
DragApp publishes a real customer-service contact (phone or email) — that's a listing requirement. If you can't get a response, tell us at [email protected] and we'll review their listing.
Why is DragApp listed on WhatiseBrokering.com?
We discovered and vetted DragApp ourselves. They don't pay us anything — they're listed purely because they meet the standard.
Had a bad experience with DragApp?
This directory only works if every listing keeps earning its place. If DragApp didn't live up to the standard — refused a return, unreachable support, misleading claims, anything — tell us. We'll re-review them against our vetting criteria, and if they're not abiding by our rules, we remove the listing. No exceptions, no pay-to-stay.