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βœ“ Vetted 8/10 TrustScore

βœ“ Twelve Labs

AI Video & Audio

Turns raw video into searchable, AI-ready data using natural language queries.

Why we recommend them

Twelve Labs is a video intelligence API and platform that indexes video content for natural-language search, highlight creation, compliance scanning, and analytics. It's built for teams handling large video libraries in media, sports, advertising, and public sector work, offering both a developer API/SDK and MCP integrations.

βœ“Free Playground available to test search and indexing before committing

βœ“Claims ~60x real-time ingestion speed (an hour of video indexed in about a minute)

βœ“Pricing not listed publicly; enterprise plans require contacting sales

What we actually verified

8/10 TrustScore

β€”Money-back guarantee verified

β€”Free trial available

βœ“Reachable customer service“…ficer Twelve Labs, Inc. 55 Green St San Francisco, CA 94111 [email protected] If you are located in the EEA, you may also con”

βœ“No fine-print return conditions

βœ“No unrealistic claims detected

Vetted 2026-07-21 Β· How we vet β†’

Visit Twelve Labs β†’

Straight referral β€” we earn nothing from this link.

Common questions about Twelve Labs

Is Twelve Labs legit and safe to buy from?

Yes β€” Twelve Labs passed the WhatiseBrokering.com vetting checklist (a real way to reach them, realistic claims only) before being listed. We remove companies that stop meeting the standard.

Can I try Twelve Labs before committing, or get my money back?

We couldn't verify a published free trial or money-back policy for Twelve Labs during automated vetting, so check their pricing or returns page before you buy. What we did verify: reachable customer service and realistic claims. If your experience doesn't match, report it below and we'll re-review the listing.

How do I reach Twelve Labs if something goes wrong?

Twelve Labs publishes a real customer-service contact (phone or email) β€” that's a listing requirement. If you can't get a response, tell us at [email protected] and we'll review their listing.

Why is Twelve Labs listed on WhatiseBrokering.com?

We discovered and vetted Twelve Labs ourselves. They don't pay us anything β€” they're listed purely because they meet the standard.

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This directory only works if every listing keeps earning its place. If Twelve Labs didn't live up to the standard β€” refused a return, unreachable support, misleading claims, anything β€” tell us. We'll re-review them against our vetting criteria, and if they're not abiding by our rules, we remove the listing. No exceptions, no pay-to-stay.

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